We are improving our Customer Experience and Apologize if Our Phone Lines Are Busy,
Please try our alternative telephone number 800 813 6739
Please Email us immediately and your requests will be handled in the order they are received.
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Email Support:
support@truewebsupport.com
Our award-winning customer service department is answers emails 24/7/365!
I just received my credit card statement.
What am I being billed for?
You purchased a product, membership or subscription from one of our adult paysites. You should have received an email receipt at time of purchase. If you do not have your receipt please email us at: support@truewebsupport.com
Phone Support:
888.325.0953
Our award-winning customer service call center is open 24/7/365
to help you!
How Do I Cancel?
If you are billed through Alto please
Click Here For Alto.
If you were billed through
NetBilling please
Click Here For Netbilling.
If you were billed through
Epoch please
Click Here For Epoch.
Charge Backs And Fraud Notice
By requesting a billing chargeback your name, address, zip code, and credit card number will be entered into an Internet fraud database.
ALL INTERNET CREDIT CARD COMPANIES USE THIS DATABASE
We DO NOT have any control over this fraud database.
If you chargeback your membership, the billing company WILL add your information to the ban database. If you get into this database you will not be able to use that billing company again. It is impossible to get off the ban lists.
If you'd like to cancel your membership, please do so by contacting the appropriate billing institutions listed above.
BE SMART! DON'T DESTORY YOUR INTERNET CREDIT!!
38.107.179.207